Juste Apps
SUS · Support
SUS support
A question about SUS, a problem in a game, or a word pack to suggest? We’re glad to help. You can also write to us from Send Feedback in the app’s settings.
Email us
sus@justeapps.comA few details go a long way.
To help us help you, please include:
- The version of SUS, if you know it.
- Your device model and operating system version.
- What happened, and what you expected to happen.
- A screenshot, if it helps. Hide any personal information first.
We read every message. Please don’t send passwords, payment details, or sensitive personal information.
Common questions
How do I manage or cancel SUS Premium?
SUS Premium is billed by Apple or Google Play, depending on where you bought it. On iPhone, open Settings, tap your name, then Subscriptions. On Android, open Google Play, tap your profile, then Payments & subscriptions. Deleting the app does not cancel a subscription. See Apple’s subscription instructions, or Google Play’s.
I bought SUS Premium, but the app doesn’t show it.
Make sure you are signed in with the same Apple Account or Google account you bought it with, then tap Restore purchase in the app. If it still doesn’t appear, email us with roughly when you bought it.
How do I get a refund?
Refunds are decided by the store that billed you. For a purchase made with Apple, follow Apple’s refund instructions, and for Google Play, Google Play’s refund policy.
How do I ask about my data?
Read the SUS privacy policy, then email sus@justeapps.com with your request.
Where are the terms of use?
Read the SUS terms of use: they cover SUS Premium, renewals and refunds, and what you can do with the app.