Support
How can we help?
A question, a problem, or an idea to share? Get in touch.
Email us
hi@justeapps.comA few details go a long way.
For help with an app, please include:
- The app name and version.
- Your device model and operating system version.
- What happened, and what you expected to happen.
- A screenshot, if it helps. Hide any personal information first.
Please don’t send passwords, payment details, or sensitive personal information.
Common questions
How do I manage an App Store subscription?
If you subscribed through Apple, open Settings on your iPhone or iPad, tap your name, then Subscriptions. Choose the subscription to manage or cancel it. Deleting an app does not cancel its subscription. See Apple’s subscription instructions.
How do I request a refund?
For purchases billed by Apple, follow Apple’s refund instructions. Apple reviews these requests, and eligibility depends on the purchase and your region. For a purchase billed by another provider, contact us with the app name and provider.
How do I ask about my data or request deletion?
Email hi@justeapps.com with the app name, if relevant, and your request. For an app account, use any deletion option available in the app. Read our website privacy policy for details about this site and support emails; an app’s policy should be checked separately.