Axiom · Support

Axiom support

A question about Axiom, a quote whose source looks wrong, or an idea? We’re glad to help.

Email us

axiom@justeapps.com

A few details go a long way.

To help us help you, please include:

We read every message. Please don’t send passwords, payment details, or sensitive personal information.

Common questions

How do I manage or cancel Axiom+?

Axiom+ is billed by Apple. On your iPhone, open Settings, tap your name, then Subscriptions. A lifetime purchase has nothing to cancel. Deleting the app does not cancel a subscription. See Apple’s subscription instructions.

I bought Axiom+, but the app doesn’t show it.

Make sure you are signed in with the same Apple Account you bought it with, then tap Restore Purchases in the app. If it still doesn’t appear, email us with roughly when you bought it.

How do I get a refund?

Refunds are decided by the store that billed you. For a purchase made with Apple, follow Apple’s refund instructions.

I don’t receive my quote reminders.

Open your iPhone’s Settings, then Notifications, then Axiom, and check that notifications are allowed. Then open Axiom and check your reminder times. Focus modes and Low Power Mode can also hold notifications back.

Will I lose my favorites if I change phone?

Axiom has no account: your favorites are stored on your phone. They move to a new iPhone when you restore it from a backup of the old one, with iCloud or a computer. Deleting the app deletes them.

How do I ask about my data?

Read the Axiom privacy policy, then email axiom@justeapps.com with your request.

Where are the terms of use?

Read the Axiom terms of use: they cover Axiom+, renewals and refunds, and what you can do with the app.